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Passing The Itil® Foundation Exam (Best Practice Series)

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 | #1388233 in Books |  Van Haren Publishing |  2012-02-15 |  2012-02-15 | Original language:English | PDF # 1 |  9.37 x.65 x6.77l,1.30 | File type: PDF | 1 pages

 | Van Haren Publishing

||8 of 8 people found the following review helpful.| Awful book|By Ali|Terrible book. Definitions are not clear and wordy. There is no exercise provided and the contents are not in an order you just study and get ready for the test. I recommend books like: ITIL Foundation Exam Study Guide or Foundations of IT Service Management with ITIL 2011: ITIL Foundations Course in a Book instead.|0 of 0 people found the following review he| |I really like the real world examples and feel they add value --Donna Knapp, ITSM Academy

I feel that the authors have done an excellent job making the material easily accessible and readable. Nice job! --Mart Rovers, President, Interprom

This book helps people prepare for the Itil® 2011 Edition Foundation qualification exam. It contains direct links to all syllabus and specifies the terms and definitions required. In addition, it gives sample questions for practice both within the text and also a number of the official exams questions in the back. The content of this book is based on the Itil® 2011 Edition core guidance and Apmg s Itil Foundation Certificate syllabus edition 2011. Written by glob...

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