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ITIL 2011: A Pocket Guide (Best Practice (Van Haren Publishing))

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 | #1122210 in Books |  imusti |  2011-12-30 |  2011-12-12 | Original language:English | PDF # 1 |  6.45 x.52 x4.80l,.39 | File type: PDF | 188 pages

 | Van Haren Publishing

||9 of 10 people found the following review helpful.| Excellent quick-reference guide!|By tig|I found this to be a very quick read (<2hrs) with lots of information presented logically and concisely. I only give it 4 stars, however, because of the types and quantity of errors in the diagrams. In one case, the last "s" was left off of "assess", which imo drastically changes the meaning. In another, there are boxes in the middle of

The Itil pocket guides of Van Haren Publishing have become the industry classic guide on the topic of Itil, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide offers a concise summary of Itil® 2011 Edition. The full Itil framework, found in 2000 pages, condensed into just 200 pocket-sized pages! It me...

You can specify the type of files you want, for your device.ITIL 2011: A Pocket Guide (Best Practice (Van Haren Publishing))   |  From imusti. A good, fresh read, highly recommended.

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